Privacy Policy
Last Updated: April 15, 2026
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Straton RV Services ("we," "us," or "our") operates stratonrvservices.com. We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or request our mobile RV repair services.
1. Information We Collect
When You Request Service:
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Name, phone number, email address, and location/campground name
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RV details (make, model, year, type)
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Description of service needed
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Payment information (processed securely)
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When You Use Our Website:
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IP address, browser type, pages visited
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Analytics data (via Google Analytics)
2. How We Use Your Information
We use the information we collect to:
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Process and fulfill your service requests
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Communicate with you about scheduling and service
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Process payments and send invoices
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Improve our website and services
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Comply with legal obligations
3. Data Security
We take data security seriously. Payment information is encrypted and processed securely. However, no method of internet transmission is 100% secure. We implement reasonable safeguards to protect your information, but cannot guarantee absolute security.
4. Who We Share Your Information With
We do not sell or rent your information to third parties. We may share information with:
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Payment processors to process transactions
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Service providers who help us operate our business
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Law enforcement or authorities if legally required
5. Cookies & Tracking
Our website uses cookies and analytics to improve your experience. You can control cookie settings in your browser. Disabling cookies may affect website functionality.
6. Data Retention
We retain customer information for as long as necessary to fulfill services and comply with legal obligations. You can request deletion of your information by contacting us.
7. Your Privacy Rights
Depending on your location, you may have the right to:
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Access your personal information
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Correct inaccurate information
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Request deletion of your information
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Opt out of marketing communications
To exercise these rights, contact us at contact@stratonrvservices.com or 844-969-3888.
8. GDPR Compliance (EU Residents)
If you are in the European Union, you have rights under the General Data Protection Regulation (GDPR). We process your data based on your consent and legitimate business interests. You have the right to withdraw consent, request your data in portable format, and lodge a complaint with your local data protection authority.
9. CCPA Compliance (California Residents)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA). You have the right to know what information we collect, request deletion, and opt out of the sale of your information (which we do not do).
10. Children's Privacy
Our website and services are not intended for children under 18. We do not knowingly collect information from children.
11. Contact Us
If you have questions about this Privacy Policy, contact us:
Email: contact@stratonrvservices.com
Phone: 844-969-3888
Website: stratonrvservices.com
12. Changes to This Policy
​We reserve the right to update this Privacy Policy at any time. Changes are effective immediately upon posting to the website. Your continued use of our website constitutes acceptance of the updated policy.
